Terms & Conditions

Last updated: July 12, 2026. Please read these terms carefully before using TrackaBiz on the web or mobile app.

Account Registration

You must provide accurate business information when creating a TrackaBiz account and are responsible for maintaining the confidentiality of your login credentials and any activity carried out by staff you grant access to.

Subscriptions & Billing

TrackaBiz offers a free plan and paid plans with additional features. Paid subscriptions renew automatically unless cancelled, and fees are non-refundable except where required by law.

Offline Mode Usage

The TrackaBiz mobile app allows sales to be recorded while offline; these are queued on your device and automatically synced to your account once connectivity is restored. You are responsible for reconnecting your device within a reasonable time so pending sales sync and inventory stays accurate.

Acceptable Use

You agree to use TrackaBiz only for lawful business purposes and not to misuse, reverse-engineer, or attempt unauthorized access to our systems or other users' data.

Service Availability

We strive for high uptime but do not guarantee uninterrupted service. Scheduled maintenance or unforeseen issues may occasionally affect availability; offline mode on mobile helps mitigate connectivity disruptions for sales recording.

Termination

We may suspend or terminate accounts that violate these terms. You may close your account and request deletion of your data at any time via our Account Deletion Request page.

Limitation of Liability

TrackaBiz is provided "as is." To the maximum extent permitted by law, we are not liable for indirect or consequential damages arising from use of the platform.

Questions about these terms?

Contact our team and we'll be happy to help.

info@trackabiz.ng