Privacy Policy
Last updated: July 12, 2026. This policy explains how TrackaBiz collects, uses, and protects your information across our website, web app, and mobile app.
Information We Collect
We collect information you provide directly — such as your name, email, phone number, and business details when you register for TrackaBiz — as well as data generated through your use of the platform, including sales, inventory, invoicing, and fashion order records. On the TrackaBiz mobile app, this also includes sales queued locally while your device is offline, which sync to our servers once you're back online.
How We Use Your Information
Your data powers the core of TrackaBiz: processing sales, tracking inventory, generating invoices and reports, and keeping your dashboard accurate across web and mobile — including reconciling offline sales once connectivity returns. We also use it to provide support, send service notifications, and improve our product.
How We Share Information
We do not sell your data. We only share information with service providers who help us operate TrackaBiz (such as hosting and email delivery), or when required by law. Data within your business account is only visible to staff you've granted access to.
Data Security
We use industry-standard encryption in transit and at rest, secure authentication, and role-based access control to protect your business data. Offline data cached on the TrackaBiz mobile app is stored locally on your device and cleared once successfully synced.
Cookies & Tracking
Our website uses cookies and similar technologies to keep you signed in, remember preferences, and understand how visitors use our site so we can improve it.
Your Rights
You can access, correct, or export your business data at any time from within TrackaBiz. You may also request permanent deletion of your account and associated data via our Account Deletion Request page.